💫VIP
SubstanceX offers a VIP grading system in order to provide users with a trading experience similar to that of CEX. The system assigns different VIP levels to users based on their perpetual trading volume over the past 30 days. Each VIP level is eligible for corresponding trading fee reductions and other services.
VIP Level Rules
1
>50,000
5%
-
2
>500,000
10%
Prioritized community support
3
>2,500,000
15%
Prioritized community support within 12 hours
4
>5,000,000
20%
Prioritized community support within 12 hours; get an early experience of new products
Upgrade and Downgrade Mechanism
Upgrade Mechanism:
Automatic upgrade. Upgrade once daily, fixed at 0:00 (UTC+0).
User levels can upgrade to higher levels without having to go through every intermediate level.
Downgrade Mechanism:
Automatic downgrade. Upgrade once daily, fixed at 0:00 (UTC+0).
Downgrades will directly adjust to the VIP level that corresponds to the current level based on data.
Case Study：
User A
User B
Trading Fee Discount
0
10%
Collateral($)
100
100
Leverage
10.00x
10.00x
Position($)
1000
1000
Est. Fee($)
8
8
Actual Fee($)
8
7.2
Last updated